I would like to say thank you very much Rabbi Lapin, your book Business Secrets From The Bible is a game changer. Changed my life. I do have one question though in regard to something you wrote in Secret #18.
You make mention that students evaluating teachers is a backwards practice. I think I see your angle with this line of thought, but I also see that the students are the customers of the teacher, or at least one of the customers. If teachers don’t receive reviews from them sometimes, how will they know how to better improve the product that they are giving the students?
I understand that under a certain age, students’ cognitive abilities are not developed enough to perform such reviews. However, for older students, especially those in university who are paying for the product the teacher is delivering, why is it a bad thing for the product the teacher delivers to get reviewed? Looking forward to your answer.
You are asking a wonderful question. We always appreciate being forced to question our own assertions. One of the problems with today’s society is how often people only read things that align with their beliefs. We rarely hear true debates of the old-fashioned variety where ideas, not people, are dissected and where honest questions rather than vicious attack is practiced.
You are pointing out that we often extol the idea of a free and ethical market where the usefulness of a business is recognized by the fact that it has customers. We seem to be suggesting that the same is not true for colleges. You are saying that surely, a teacher who receives good reviews and whose classes are oversubscribed is delivering proof that he or she is successful.
In a classical and honest college experience where education was paid for and delivered as a resource, this would be true. You yourself recognize that if students are not paying for their own education, their views lack credibility. They are, in fact, not the customer. The government and their fellow citizens are.