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Please Don’t Leave a Message

Perhaps you have had the same experience as I have had. You leave a message on someone’s landline phone, and a week or two later you bump into them and find out that they haven’t listened to their messages. I am guilty of this as well. Cell phones, texting and What’s App’ing have become so […]

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Yes, Virginia

When you need to reach out to a customer-service representative of a big company (let alone a government office) it is possible that, like me, your impulse is to discover that you absolutely, no question about it, must clean out that pesky catch-all drawer in your kitchen before you can do anything else. (My husband

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