Month: January 2018

See My Words

It is so easy to become impatient when a toddler, colleague, client, customer, or patient go on and on when telling us a story. In turn, when we are the ones relaying information, we get frustrated when our listeners tune us out. Too often, instead of our employees, boss, spouse, children or students paying attention, …

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Banish Stinking Thinking

Nobody I know ever warned more effectively against “Stinking Thinking” than my unforgettable friend, the late Zig Ziglar.  His son, Tom, carries his father’s legacy forward, doing his bit to help banish the scourge of Stinking Thinking. What is Stinking Thinking? It’s the business professional saying to him or herself, “I’ve called enough customers for one …

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